At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. 

The Systems Administrator is responsible for the ongoing management of critical information, systems, and assets. Building solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy.

As a Systems Administrator, you will:

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
• Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed.
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.
• Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
• Perform routine/scheduled audits of the systems, including all backups.
• Aid in maintaining several server technologies including, but not limited to, Exchange, Skype, SQL, Active Directory, ADFS, SCCM, and SharePoint
• Aid in maintaining current virtual infrastructure.
• Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
• Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification. A commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
• Performs all other duties as assigned. 

Qualifications:

• Extensive knowledge of Microsoft operating systems, office, and IBM compatible PC. 
• Ability to effectively explain and problem-solve with customers over the phone and in person. 
• Ability to comprehend and balance essential non-IT banking functions within the structure of IT departmental best practices. 
• Strong organizational, multi-tasking and prioritizing skills. 
• Self-motivated and resourceful with strong research skills. 
• Ability to travel to different locations. 
• Some overnight travel may be required.
• Technical Degree / bachelor’s degree in technology or related field 
• 3-5 years of IT experience

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position. 

Equal Opportunity Employer/Veterans/Disabled